How can we help?

Chura is an airtime distribution platform that lets organisations and individuals send airtime to one person or thousands at once — across all major Kenyan networks, with full tracking, receipts and reporting.

For one-off top-ups you can use Buy Airtime without an account. For bulk distribution, scheduling, reports and team controls, create a free account in under a minute.

Safaricom, Airtel and Telkom. Numbers are auto-detected and routed to the correct network — you can also override the network manually if a number was ported.

Most distributions are delivered in under 2 minutes. Each recipient gets an SMS confirmation, and you see live delivery status in your reports.

Upload a CSV/Excel list or paste numbers manually, set the amount (a fixed amount for everyone or a per-recipient amount), confirm with your transaction PIN, and send.

Yes. Schedule a batch for a future date and time, or set it to repeat. Scheduled jobs can be edited or deleted before they run.

Yes. Save lists once and reuse them for any distribution. You can view, edit or delete saved lists at any time.

CSV and Excel (.xlsx). Download the template from the upload screen to make sure your columns are formatted correctly.

Top up via M-Pesa (Lipa na M-Pesa to our till) or by bank transfer. M-Pesa credits are near-instant; bank transfers reflect once received.

M-Pesa and bank transfer (RTGS/EFT). For M-Pesa you simply enter the transaction ID; for bank transfers you attach your slip and bank details.

Depending on the transfer method, bank funding reflects in anywhere from 5 minutes to 2 working days.

Yes. Request a statement for any period up to 3 months from the Statements section, and download your payment receipts at any time.

Yes. Every confirmed payment generates a receipt you can download. If you have enabled ETIMS, your receipts are KRA ETIMS-compliant; otherwise a standard receipt is issued.

ETIMS is the KRA electronic tax invoicing system. If your organisation must issue tax-compliant invoices, enable ETIMS in your profile and your receipts become ETIMS-compliant automatically.

Go to your profile, enter your organisation KRA PIN and upload your KRA PIN certificate. Once verified, all future payment receipts are issued as ETIMS-compliant documents.

Maker/Checker is a four-eyes control: one team member initiates (makes) a distribution and another approves (checks) it before it is sent. It can be turned on per organisation and configured by amount.

Yes. Invite members and assign roles — Admin, Maker, Checker, Auditor or a custom role with exactly the permissions you choose. You can also set per-member spending limits.

A 4-digit PIN you set up to authorise sending and approving distributions. It adds a layer of security so only authorised users can move airtime.

Admins can set spending limits per team member, so each person can only distribute up to their assigned amount over a given period.