Legal

Cookie Policy

Last updated: 26 October 2026

This Cookie Policy explains how Chura uses cookies and similar technologies when you use our website and platform.

What cookies are

Cookies are small text files stored on your device that help a website function and remember your preferences. Similar technologies include local storage used by your browser.

How we use cookies

  • Essential cookies — required to log you in, keep your session secure and remember your place in the platform. The service cannot work without these.
  • Preference cookies — remember choices such as your selected view or settings.
  • Analytics — help us understand how the platform is used so we can improve it. These are aggregated and never used to sell your data.
  • Security — we use Google reCAPTCHA to protect the site, and forms such as Buy Airtime, from spam and abuse. reCAPTCHA collects hardware and software information, such as device and browser data and how you interact with the page, and sends it to Google for analysis. Its use is subject to Google’s Privacy Policy (https://policies.google.com/privacy) and Terms of Service (https://policies.google.com/terms).
We will never sell your data

Chura does not, and will not, sell your personal data or your recipients’ data to third-party companies for marketing or any other purpose. We share data only where strictly necessary to deliver the service (for example, passing a phone number to the relevant mobile network operator to complete a top-up) or where required by law.

Managing cookies

You can control or delete cookies through your browser settings. Please note that disabling essential cookies will prevent you from logging in and using the platform.

Your recipient lists are private

All information relating to your recipient lists — phone numbers, names, amounts and any notes — is private and accessible only to you and the authorised members of your organisation. We treat this data as confidential and apply access controls so that no other customer can view it.

Questions?

Contact us at info@chura.co.ke or call +254 704 981 897.